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COVID-19: What You Need to Know

Dear Pet Parents,

We know your pet is an important member of your family and their health is a priority. At All Cats Care Center, we understand the concern and questions many of our clients have regarding their pets and how the novel coronavirus (COVID-19) could potentially impact them.

We felt it was important to connect with you, our loyal clients, to share information that can help put your mind at ease, and assure you we are staying on top of the emerging information as it becomes available.

While we are still learning much in regards to the virus, we are confident that human to pet or pet to human transmission of COVID-19 is not likely. Meaning, should there be exposure to COVID-19, it is not possible for you to catch coronavirus from your pet or for your pet to transmit the virus to you.

As a matter of good health, we do urge you to follow recommended sanitation and hygiene practices any time you interact with a pet. For up to date information on COVID-19 and pets from the American Veterinary Medical Association (AVMA), click here.

Other important points we’d like to share:

  • Our disinfectants we use year-round are effective against Coronavirus. As a healthcare practice, we have routine processes in place to stop disease transmission in pets
  • We have increased the frequency of disinfecting client touchpoints (i.e. bathrooms, doorknobs, etc.) Because everyone can benefit from additional training, all staff has had a thorough review of disinfection and handwashing processes.
  • While we warmly welcome everyone, we will refrain from handshakes until this threat has passed.
  • For our clients, we have soap and water available for handwashing as well.
  • Our dedicated staff has been advised to remain at home if they are running a fever or if a family member is suspected of having COVID-19.

Dr. Michael Lappin, Professor of Infectious Disease at the CSU James L. Voss Veterinary teaching institute recommends that pet owners:

  • Keep pets with them if they are self-quarantined
  • Keep cats inside
  • Arrange care for any pet left at home if family or friends are hospitalized
  • Contact your veterinarian immediately if you have questions or concerns

We are OPEN and taking appointments.  Flex appointments and curbside service is available so you never have to enter the building to receive the care needed for your feline.  We also offer house calls if needed.

Please give us a call at 585-347-0092 with any questions or concerns and speak to one of our friendly staff members.

Warm regards,
The Careteam at All Cats Care Center

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